Roger Mark T.

Hi I have 18 years of experience in both Customer Service (International Call Centres) and as a Recruitment Consultant (H.R) assisting U.S. UK and Australian customers and settled in the United Kingdom My areas of specialization is Recruitment, Customer service Voice/Non voice (Telesales,lead generation, Tech Support). I can support up to 8 hours a day and 40 Hours a week can work in any time zone (US/UK and Aust). Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction and increased results. In addition to Customer Service I also have 10 Years of experience as a Recruitment Manager/Recruitment Advisor having worked for Non-IT,IT and some US-IT requirement. This brief synopsis about me are the skills that I posses to the best of my abilities. In addition to the above I do have knowledge Excel,PPT,Flowcharts,Pivots etc.and can also work on data projects. I have so far completed a few freelance customer service processes. infrastructure available. 24/7 power and internet back up speeds of between 100 to 200mbps (Dual ISP) USB Headset Plantronics 1TB hdd with 8gb ram laptop and pc windows 10 os 64 bit Many Thanks Roger Towers